FAQs
What payment methods do you accept?
We accept payments through Stripe (Apple Pay and Credit Card) and PayPal
To where do you ship?
We currently ship our products to Australia, Canada, UK and USA
How long will my order take to be delivered?
Each journal is made and shipped to you individually after you place your order. Please note that this takes a few days. But you can be sure that it will be printed for you with a lot of care.
Our estimated shipping times (below) also include the time required to print your items and vary dependent on the type of postage.
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UK (5-13 days) |
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USA (10-19 days) |
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Canada (5-13 days) |
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Australia (10-15 days) |
Is tracking available on postage?
Tracking is available for some countries with standard shipping. You can find the tracking option in the footer menu by clicking " Track your order". If the tracking option is not available for your country, please feel free to contact us for the shipment status.
Can I follow up on the shipping status?
If you have any questions about the shipment status, please contact our customer service at any time. Tracking is also available in some countries.
What is your returns policy?
Sorry, we are not able to offer returns on products. However, if you have any questions or concerns about your order, please contact our support team. We’ll get back to you as soon as possible.
How do I get in touch with the support team?
Please email us at support@theeternaltarot.comWe’ll respond to your email as soon as possible.
